Frequently Asked
Questions

We offer uPVC, aluminium, and heritage-style sliding sash windows. All come with double or triple glazing, thermal efficiency ratings from A+ to B, and full security features.

Modern uPVC windows typically last 20-30 years or more with proper maintenance. Timber windows can last 50+ years. We use only premium-grade materials built to last.

Yes. Modern double or triple-glazed windows dramatically reduce heat loss. Many customers see 10-15% savings on heating bills, especially when combined with loft or wall insulation.

Condensation on the inside is actually a sign your windows are working — they're keeping warm air in. It usually disappears with ventilation. If it persists, we can discuss your home's ventilation.

Yes. We offer misted unit replacement and sealed unit repair for existing windows. It's often more affordable than full window replacement.

Yes. We specialise in heritage-style windows that meet conservation requirements while improving efficiency.

Composite doors are more durable, more secure, and require less maintenance. They come in a wider range of colours and finishes. uPVC is more affordable but less robust. Both are excellent — it depends on your budget and preferences.

Extremely. All our composite doors come with multi-point locking systems, reinforced frames, and meeting British security standards. We often recommend composite for front doors due to superior security.

Many issues can be repaired — hinges, locks, seals, glass units. We'll assess and advise. Sometimes repair is more cost-effective than replacement.

Most doors take 1-2 days to install. We'll confirm exact timing when you book.

Yes. We install aluminium bifold doors and patio sliding doors, perfect for opening up living spaces to gardens.

We build Victorian, Edwardian, Lean-to, and P-shaped conservatories. All are bespoke-designed to suit your home and budget.

Modern conservatories are much better insulated than older ones, but for true year-round comfort we recommend a warm roof upgrade (integrated insulated roof system).

Most conservatories don't need planning permission if they meet size and style criteria. We'll advise you during the quote process.

Typical conservatory builds take 2-4 weeks depending on weather and complexity.

Call us on 07746 246389 or fill in our form. We'll arrange a free site visit, measure up, and provide a detailed quote with no obligation.

No. All quotes are free and carry no obligation to proceed.

Usually 5-7 working days from your initial enquiry. We respond to all enquiries within one working day.

We'll confirm your installation date, take a deposit (typically 20%), and agree final timings. We'll then prepare your project and confirm the day before work begins.

We can arrange weekend work by agreement, though weekday installation is preferred for safety and quality.

Minimally. We keep site tidy, protect your home, and work efficiently. Most customers say it's far less disruptive than they expected.

Size, frame material (uPVC vs aluminium), glazing type (double vs triple), and any custom features all affect cost. We provide a detailed price breakdown in every quote.

Yes. We typically offer package discounts when replacing multiple items at once.

Yes. We work with customers on flexible payment plans. Discuss this during your quote.

Full installation, debris removal, site protection, and full testing. Our quotes are transparent — what you see is what you pay.

We provide a 10-year warranty on all installations and workmanship. If anything goes wrong, we fix it free.

It covers workmanship and materials. Glass typically has a separate manufacturer warranty (often 10-15 years). We'll provide full warranty documentation.

100% satisfaction guarantee — if we don't meet your expectations, we'll fix it at no charge.

Absolutely. We carry full Public Liability, Employer's Liability, and Installed Guarantee Insurance. Your home and family are protected.

We serve Hertfordshire, Bedfordshire, Buckinghamshire, and Cambridgeshire. For projects outside these areas, call us — we may be able to help.

Yes. We've tackled listed buildings, period properties, and complex installations. If it's technically challenging, we have the expertise.

Check our Google reviews (5-star rated), we're fully insured, we provide written quotes and guarantees, and we're happy to provide customer references.

We typically ask for a 20% deposit on confirmation of booking, with the balance due on completion. We can discuss alternative arrangements if needed.